The controller responsible for data processing under applicable data protection laws is:
Readback
Email: privacy@readback.training
Website: https://readback.training
Readback is an AI-powered training platform for aviation communication. We only process personal data to the extent necessary to provide our services.
This Privacy Policy applies to the use of our website (readback.training) and our mobile application.
3.1 Website Visits
When you access our website, the following data is automatically collected:
• IP address (anonymized)
• Date and time of access
• Pages visited
• Browser type and version
• Operating system
3.2 Registration and App Usage
When using the Readback app, we process:
• Registration data (email address, name, username if applicable)
• Account information (subscription status, payment data via third-party providers)
• Usage data (completed scenarios, practice times, progress)
• Voice recordings (your radio call practice for AI analysis)
• Performance data (accuracy, pronunciation scores, improvement trends)
• Technical device information
3.3 For Flight Schools
Additionally, we process for flight school accounts:
• School information (name, address, contact details)
• Instructor and student assignments
• Aggregated performance statistics of student groups
We process your data for the following purposes:
• Providing and improving our training services (contract performance)
• AI-powered analysis of your voice recordings for feedback generation (contract performance)
• Personalizing training based on your progress (legitimate interest)
• Creating progress reports for you and, if applicable, your flight school (contract performance)
• Improving our AI models with anonymized data (legitimate interest)
• Compliance with legal obligations
Processing your voice recordings is a core component of our service:
• Voice recordings are analyzed in real-time by our AI
• Analysis includes: pronunciation, phraseology, timing, and accuracy
• Recordings are stored encrypted and automatically deleted after 90 days
• You can manually delete your recordings at any time
• Anonymized excerpts may be used to improve our AI (opt-out available)
6.1 With Flight Schools
If you are registered through a flight school, they will have access to your progress data and performance statistics. This is necessary to fulfill the training purpose. The flight school does not have access to your voice recordings.
6.2 With Third Parties
We only share your data with third parties in the following cases:
• Cloud hosting providers (for storage and processing)
• Payment service providers (for subscription processing)
• App store operators (Google Play)
• Authorities, if legally required
• Account data: During active use and up to 12 months after account deletion
• Voice recordings: 90 days (earlier deletion available on request)
• Performance data and progress: During active use
• Server logs: 30 days
• Anonymized analytics data: Indefinitely
You have the following rights regarding your personal data:
• Right of access to your stored data
• Right to rectification of inaccurate data
• Right to erasure of your data
• Right to restriction of processing
• Right to data portability
• Right to object to certain processing
To exercise your rights, contact us at: privacy@readback.training
We implement comprehensive technical and organizational measures to protect your data:
• SSL/TLS encryption for all data transfers
• Encrypted storage of voice recordings and sensitive data
• Regular security audits
• Access restrictions based on need-to-know principle
Our website and app use:
• Technically necessary cookies (for functionality and login)
• Analytics cookies (only with your consent)
You can adjust your cookie settings at any time.
Readback is intended for persons aged 16 and older. Minors under 16 may only use our services with the consent of a parent or guardian. In the context of flight school programs, this consent is typically given through registration via the flight school.
We reserve the right to update this Privacy Policy as needed. The current version is always available on our website and in the app. In case of material changes, we will notify you via email or app notification.
For questions about data protection, please contact us at:
Email: privacy@readback.training
Website: https://readback.training
